FREE SET UP FEE - We are waiving the $100 set-up fee for a limited time due to Covid.
FREE SET UP FEE - We are waiving the $100 set-up fee for a limited time due to Covid.
The Wenyah Support Services website is a MANAGED SERVICE PROVIDER site. By using the Wenyah Support Services website, you consent to the data practices described in this statement.
COLLECTION OF INFORMATION
In order to better provide you with products and services offered on our Site, Wenyah Support Services may collect personally identifiable information including but not limited to the following:
a. First and Last Name
b. Mailing/Billing Address
c. E-mail Address
d. Phone Number
f. Job Title
Personal Information Use & Security
Wenyah Support Services collects and uses your personal information to operate its website(s) and deliver the services you have requested. Wenyah Support Services may also use your personally identifiable information to inform you of other products or services available from Wenyah Support Services and its affiliates. Wenyah Support Services secures your personal information from unauthorized access, use, or disclosure. Wenyah Support Services uses the following methods for SSL Protocol purpose which is as follows:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
In order to better provide you with products and services offered on our site, Wenyah Support Services may collect personally identifiable information related to your subscription or hourly services including but not limited to the following:
a. Computer /Device Name
b. Computer/Device FDQN, IMEI, MAC Address, Serial Number or any industry-standard unique
device identification method
If you purchase Wenyah Support Services’ products and services, we collect billing and credit card
information. This information is used to complete the purchase transaction. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products
or services available on the Site.
These may include: (a) registering for an account on our Site; (b) entering
a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from Wenyah Support Services and elected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Third Party Information Sharing
Wenyah Support Services does not sell, rent or lease its Customer lists to third parties.
Wenyah Support Services may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number including device information, device serial numbers) is transferred to the third party. Wenyah Support Services may share data with trusted partners to help perform statistical analysis, send you email or postal mail, and provide Customer support, device troubleshooting support, cybersecurity support and storage support or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Wenyah Support Services, and they are required to maintain the confidentiality of your information.
Wenyah Support Services may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Wenyah Support Services or the site; (b) protect and defend the rights or property of Wenyah Support Services; and/or (c) act under exigent circumstances to protect the personal safety of users of Wenyah Support Services, or the public.
Information from Other Programs
a. Diagnostic Tools - Wenyah Support Services is not the manufacturer of such programs and is
not responsible for, and has no control over, any data collection that they may perform. Wenyah
Support Services uses third-party diagnostic software to assist in resolving many computer and
technology issues. Wenyah Support Services uses these programs for the specific purpose of
resolving computer or technology issues.
b. Remote Assistance - Wenyah Support Services may use a third-party application and/or third-
party website to gain remote control of your computer(s) or other technology(ies). This program or
website may collect data from your computer or other technology. Wenyah Support Services is not
the manufacturer of such programs or websites and is not responsible for, and has no control over,
any data collection that they may perform.
c. Tracking User Behavior - Wenyah Support Services may keep track of the websites and pages
our users visit within Wenyah Support Services, in order to determine what Wenyah Support
Services are the most popular. This data is used to deliver customized content and advertising
within Wenyah Support Services to Customers whose behavior indicates that they are interested in
a particular subject area.
d. Automatically collected information - Information about your computer hardware and software
may be automatically collected by Wenyah Support Services. This information can include: your
IP address, browser type, domain names, access times and referring website addresses. This
information is used for the operation of the service, to maintain quality of the service, and to provide
general statistics regarding use of the Wenyah Support Services website.
personalize your online experience. A cookie is a text file that is placed on your hard disk by a web
page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies
are uniquely assigned to you and can only be read by a web server in the domain that issued the
cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For example,
if you personalize Wenyah Support Services pages, or register with Wenyah Support Services site
or services, a cookie helps Wenyah Support Services to recall your specific information on
subsequent visits. This simplifies the process of recording your personal information, such as
billing addresses, shipping addresses, and so on. When you return to the same Wenyah Support
Services website, the information you previously provided can be retrieved, so you can easily use
the Wenyah Support Services features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies,
but you can usually modify your browser setting to decline cookies if you prefer. If you choose to
decline cookies, you may not be able to fully experience the interactive features of the Wenyah
Support Services or websites you visit.
g. Links - This website contains links to other sites. Please be aware that we are not responsible for
the content or privacy practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of any other site that collects personally identifiable
h. External Data Storage Sites - We may store your data on servers provided by third party hosting
vendors with whom we have contracted.
CHILDREN UNDER THIRTEEN
Our privacy practices are guided by the United States’ Children Online Privacy Protection Act of 1998
(COPPA), as well as data privacy laws in the Unites States and other applicable countries. Younger visitors should always check with their parents or guardians before entering information on any website or mobile application and we encourage families to discuss their household guidelines regarding the online sharing of personal information.
Neither Wenyah Support Services, WENYAH SUPPORT SERVICES.COM, ISUNGARUD LLC., ALL
OF WENYAH SUPPORT SERVICES and service providers who provide support for the internal
Wenyah Support Services, collect only non-personal information, such as first name, age, hometown, and home state. Wenyah Support Services may provide non-registered users and registered users with an opportunity to send a link to material on the website to friends and family electronically. To do so, Wenyah Support Services may ask for the sender’s first name, recipient’s first name, and recipient’s email address. Recipient email addresses are used only to send the electronic materials to complete the sender’s request and are deleted after the request is fulfilled.
OPT- OUT AND UNSUBSCRIBE FROM THIRD PARTY COMMUNICATIONS
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Wenyah Support Services by contacting us via email address: support@Wenyah.com
From time to time, Wenyah Support Services may contact you via email for the purpose of providing
announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Wenyah Support Services or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from Wenyah Support Services, you may opt out of such communications by clicking on the unsubscribe button or contacting email@example.com.
Wenyah Support Services welcomes your questions or comments regarding this Statement of Privacy. If you believe that Wenyah Support Services has not adhered to this Terms and Conditions, please contact Wenyah Support Services at:
WENYAH SUPPORT SERVICES
Address: 201 East Main Street, Suite 106, Santa Maria CA 93454
Email Address: SUPPORT@WENYAH.COM
Telephone number: 1 (866) 620 - 1681
Effective: November 30, 2020